Global SHIPPING & RETURNS: Non-MTO (new web dropdown)

  • Most orders ship within 1-3 business days. Once your order ships, you will receive an email confirmation with an associated tracking number. If you need expedited shipping, please email shop@alicewalk.com for assistance. 
  • This item is eligible for a full refund or exchange within 14 days from the date that your order was delivered. To be eligible for a return, merchandise must be unworn and undamaged, and in its original packaging. You can request a return label in our online returns portal. 
  • Holiday Return Policy: In addition to our 14 day return policy, orders placed in November are eligible for exchange or store credit through January 13th. Orders placed during the month of December are eligible for a refund through January 13th.
  • For more information, please see our full Shipping & Returns policy here.